Imagine a bustling coffee shop where an employee leaves for a new position, and the manager delays filling the role. Other employees shoulder the workload as best they can, but the wait for orders increases, lines grow longer and customers walk away. If the job remains unfilled, loyal customers will inevitably take their business elsewhere, and tired employees will seek new positions at adequately staffed businesses.
In this scenario, the repercussions of this unfilled position are clear. The manager can see customers walking out and observe employee burnout. For many companies, the consequences are more subtle but no less serious.